Question 1

How are high-jewellery acquisitions shipped?

Accepted Answer

Every acquisition is dispatched via insured, armored courier services in signature discreet luxury packaging with adult signature verification required upon delivery.

Question 2

What are the estimated delivery timelines for bespoke creations?

Accepted Answer

In-stock pieces are dispatched within 24–48 hours. Bespoke custom creations require 2 to 4 weeks of hand crafting by our master artisans.

Question 3

What is your complimentary return & exchange policy?

Accepted Answer

We offer complimentary 30-day returns and exchanges on non-customized pieces. Items must be returned in pristine, unworn condition with all security tags intact.

Question 4

Which secure payment methods are accepted?

Accepted Answer

We accept all major credit/debit cards, Razorpay, Net Banking, UPI, and bank wire transfers. All transactions are protected via 256-bit SSL encryption.

Question 5

Are gemstones and diamonds certified?

Accepted Answer

Yes, every diamond and precious gemstone is accompanied by an international laboratory certificate of authenticity (GIA, IGI, or SGL).

Frequently Asked Questions

Unique Daagina

Frequently Asked Questions